At BetterLife Real Estate Funding (“BetterLife REF,” “we,” “us,” or “our”), we value and respect your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information.
Testimonials Disclaimer
The testimonials, statements, and opinions presented are applicable to the individuals listed. Results will vary and may not be representative of the experience of others. The testimonials are voluntarily provided, without any compensation, free products, services, or other benefits in exchange for the statements. Testimonials reflect individual client experiences, but exact results and experiences will vary for each client.
Information Collection and Use
We may collect personal information such as your name, email address, mobile phone number, loan application details, investment interests, and billing information when you join BetterLife REF, apply for a loan, or create an account on our website. We use this information to:
- Evaluate loan applications and determine eligibility.
- Provide funding-related services.
- Communicate with you about our services.
- Improve our website and customer service.
We also collect non-personal information such as your IP address, browser type, and operating system when you visit our website. This non-personal information is used to analyze and improve our website and track user behavior and preferences.
Mobile Phone Data Privacy
We respect your privacy regarding SMS communications. If you choose to provide your mobile phone number, it will be used as follows:
Service-Related Communications:
- These are required to provide loan application updates, funding status notifications, and other lending-related communications.
- These communications are not promotional, and you cannot opt out of them while engaging in our lending services. To stop receiving these messages, you must discontinue your loan application or services with us.
Marketing Communications:
- If you opt in, you may receive promotional text messages such as offers, updates, or event announcements.
- You can opt out of marketing communications at any time by replying STOP to any message.
- No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. BetterLife REF complies with 10DLC (10-digit Long Code) regulations to ensure transparency and prevent spam.
Information Sharing and Disclosure
BetterLife REF does not sell or rent your personal information to third parties. However, we may share your information with trusted service providers (such as payment processors, credit reporting agencies, or compliance partners) to facilitate loan processing and servicing. We may also share your information with government agencies or law enforcement officials if required by law.
We may share non-personal information with third-party analytics providers, such as Google Analytics, to help us analyze website traffic and improve our marketing efforts.
Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. This includes the use of secure servers, encryption, and other security protocols. However, no method of transmission over the internet or method of electronic storage is completely secure, and while we strive to protect your personal information, we cannot guarantee absolute security.
Cookies
We use cookies—small text files stored on your device—to enhance your user experience and track website usage. You may disable cookies through your browser settings; however, this may affect your ability to access certain features of our website.
Updates to this Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on our website with an updated effective date. By continuing to use our website and services after updates are made, you consent to the revised Privacy Policy.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at [email protected].